Política de reembolso

45-Day Money-Back Guarantee

We want you to love StarNutrae. If you're not satisfied, you may request a refund within 45 days of your delivery date.

How to Request a Refund

Email info@starnutrae.store with your order number and the reason for your return.

Eligibility

Because this is a supplement, opened bottles are accepted as part of our satisfaction guarantee. One refund per household.

Return Shipping

For non-defective returns, the customer is responsible for return shipping costs. For defective or incorrect items, we cover return shipping and will send a replacement or full refund at no cost to you.

Processing Time

Approved refunds are issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

Contact us within 7 days of delivery with photos of the issue, and we'll send a replacement or refund at no cost to you.

Subscriptions

You may cancel or modify a subscription order at any time by contacting info@starnutrae.store before your next billing cycle.

Contact

info@starnutrae.store